Oot of the box, EMR systems are only marginally usable.  They are not as immediately useful as vendors claim.  All of these systems need some customization prior to full configuration, training, implementation and release to providers.  HVA understands this, is experienced with customization, and can do it quickly, effectively and efficiently.  As part of our service package, we include 12 hours per provider per year of customization work.  At HVA, we understand the need that providers have for this custom work, and we don’t want it to be an obstacle to the success of our clients.